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  1. Florals designed to inspire emotions

Terms & Conditions

📜 Terms & Conditions

Effective Date: July 8, 2025

Welcome to Elysian Flower. These Terms & Conditions govern your use of our website elysianflower.com, and the purchase of our products and services. By accessing or using our site, you agree to be bound by these terms.

If you do not agree with any part of these terms, please do not use this website.

1. Use of Our Website

You may use our website only for lawful purposes. You agree not to:

  • Misuse our content, logos, or images without permission
  • Use the site in any way that may damage our services or reputation
  • Attempt to interfere with site security or performance

2. Product Availability & Substitutions

All floral arrangements are subject to seasonal availability.
We reserve the right to substitute flowers, vases, or packaging of equal or greater value when necessary — while maintaining the overall aesthetic of your order.

3. Pricing & Payments

  • All prices are listed in CAD and are subject to change without notice.
  • Full payment is required at the time of purchase via our secure checkout system.

4. Order Acceptance

Your order is not confirmed until you receive a confirmation email from us. We reserve the right to refuse or cancel any order for reasons including:

  • Product unavailability
  • Errors in product description or pricing
  • Suspected fraudulent activity

5. Delivery Policy

Please refer to our Shipping & Delivery Policy for detailed information on service areas, delivery fees, and timing.

6. Cancellation & Refund Policy

By placing an order with us, you agree to our Refund & Cancellation Policy, including non-refundable deposits for events and specific cancellation windows for daily deliveries.

7. Intellectual Property

All content on our website — including photos, designs, text, and branding — is the property of Elysian Flower and may not be copied, distributed, or used without written permission.

8. Limitation of Liability

Elysian Flower is not liable for:

  • Any damages resulting from the use of this website
  • Delays or issues caused by third-party couriers or service disruptions
  • Unforeseen events (e.g., weather, natural disasters) affecting delivery or product availability

9. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Your continued use of the website following any changes indicates your acceptance of the new terms.

10. Contact

If you have any questions about these Terms & Conditions, reach out to us at:

Elysian Flower
📧 hello@elysianflower.com
🌐 elysianflower.com
📍 Coquitlam, BC, Canada